Faqs

What is a mat?

In the picture framing industry, a mat is a flat, thin piece made out of linen, fabric or paper included within a picture frame. It serves as an additional decoration and has other, practical functions, such as separating the art from the glass.

What is a fillet?

In the picture framing industry, a fillet is a small wooden piece that acts as a liner inside a mat, or inside the frame used for decorative purposes.

What color matting to use?

The mat inside a framed artwork is more important than most people might think. The matting keeps the glass separated from the artwork to don’t stick to the glass, and compliments the artwork. With the color of the mat, you can highlight a subtle color in the artwork.

What is dry mounting?

In the picture framing industry, dry mounting is when the framer uses a heat activated glue to adhere a print or a photograph to a foam board.

Do you provide samples? I'd like to see your materials first.

Yes, we provide samples, please contact us for a free on-site consultation about your framing project.

Can you frame my artwork without acrylic?

Yes, we can. If you're framing a textile or a painting on canvas, we can frame that without acrylic in front. However, if your item is more fragile than canvas or fabric, we do not recommend framing it without acrylic.

If we are framing your art with a mat or as a float frame, we need to use acrylic in order to keep the mat and your art in good shape and clean, so you can enjoy it for a long time to come.

What materials do you use in the framing process?

We use only quality products, the best industry-standard materials.

How is an image inserted into the frame?

It always depends on what it is. If it is a photograph then we acid-free tape the photo into a mat, with foam board behind it and then we lay that mat under the glass. The photo will not touch the glass. Then it is secured in the frame.

How do I find the right sized frame and mat for my art?

The best way to find the right size of the frame and mat for your art or any other item is to consult an experienced custom framer.

Is dry mounting suitable for anything?

Signed posters, signed photographs, limited editions, originals - should not be dry mounted.

If I have the frame, can you cut the mat for me?

Yes, if you already have the frames we can cut the mat for you.

Can you repair my damaged frame?

If the frame is made of wood, we can repair in most cases.

With so many styles, how do I know which one to choose?

The best option is to consult with an experienced custom framer who can guide you and assist you with selecting the perfect style that reflects your style or your company’s image.

What is preservation framing?

The term preservation framing is used in the framing industry referring to framers who use the best picture framing materials and practices to ensure that the framed artwork will last. For preservation framing, the custom framers use special glass or acrylic, acid-free mat board, and acid-free adhesives.

How to arrange the frames after everything has been framed?

Free delivery and secure installation is part of the whole framing project at Sean’s Framing. We can offer assistance and guidance in selecting the best placement for your framed artwork. Your satisfaction will be guaranteed.

How is my piece mounted?

That depends on the nature of your art and your personal desires and preferences. We always examine your piece of art to ensure proper mounting. The good thing about custom framing is that we can design and mount your frame to your exact specifications, to meet your needs and preferences.

How long does it take to build my frame?

That depends on the nature and the size of the framing project. Typically 1-7 days. You can contact us any time for a free on-site consultation. We offer free delivery and professional installation.

What are UI (United Inches)?

United inches (UI) is the dimension of the frame, all 4 sizes, added up. (Width+Height X 2)

Do you offer discounts if I want many frames?

Yes, we do. Contact us for details.

With what do I clean the glass in my picture frame?

There are some things you need to know about cleaning the glass, of a framed item. First of all, it depends if it is regular glass or if it is plexi-glass. Plexi-glass has to be cleaned with ammonia-free and non-abrasive cleaner, using a soft lint-free cloth. Clean the regular glass with a soft, lint-free cloth and spray glass cleaner.

I damaged the corners on my frame. Can you repair it?

If it made of wood yes, we can repair. If it’s plastic or metal we can’t repair.

What can be framed?

You name it and we will frame it! We've framed many things, we are ready to handle and frame your special items. We framed artwork, prints, photos, textiles, antique maps, collectibles, objects, and many other items. Contact us for a free on-site consultation to discuss the details of your framing project.

Why should I custom frame?

There are a few reasons to custom frame your artwork:

• custom frames are made out of quality materials
• the right sizing
• custom frames are repairable, readymade frames typically are not
• the client can select the best color and style for the work environment or interior design
• it is custom made, unique that reflects the client style, personality or the company’s or institution’s image

Can the framing compliment my furniture?

The right custom made frame complements the furniture in your office. We work with the colors and style you have in your office and compliment it with a frame that will align with the environment and also enhance the artwork that you are framing.

With what do I clean the frame?

A basic cleaning is to clean your frames every other day with a feather duster, wool duster or with a synthetic duster. Wood picture frames need to be cleaned with a damp cloth or with a wood furniture polish. Metal picture frames can be cleaned with a damp towel. If you are unsure about cleaning your frame, clean first a small part of it.

Can you frame 3D objects?

We can custom build frames to protect and display any 3D object. 3D object framing is not a problem for us, contact us for a free consultation to discuss your requirements.

Can you frame awards, medals or trophies?

We can frame 3D in a special frame called Shadow Box. The framing is essentially the same as for 2D items, but it depends on the depth and weight of the item you wish to display.

Can you create a gallery wall for my workplace?

Yes, we can do that after a previous free consultation. If you have a specific design in mind, we will work with you to design a custom gallery wall for your workplace.

Can you offer assistance in choosing the frame?

Yes, we can help you to choose the perfect frame that compliments your artwork or object and aligns harmoniously with the interior design of your work environment.

What is the turnaround time from order to delivery?

That depends on the nature and size of the order. You can contact us for a free on-site consultation to discuss about your framing project.